We will hold on to your information for as long as you have your account, or as long as is needed to be able to provide the services to you, or (in the case of any contact you may have with our Customer Care team) for as long as is necessary to provide support-related reporting and trend analysis only.
If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep hold of some of your information as required, even after you have closed your account or it is no longer needed to provide the services to you.
Whenever we transfer your data out of the UK or EEA, we attach a similar degree of protection to it (as it would receive in the UK or EEA) by ensuring at least one of the following safeguards is implemented:
We will only transfer your data to countries, territories, or sectors within a country that have been deemed to provide an adequate level of protection for personal data by the ICO and or European Commission.
The transfer is subject to a legally binding and enforceable commitment on the recipient to protect the personal data (e.g. through ICO’s or the use of European Commission approved standard contractual clauses).
Where we use service, providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US.
The transfer is made subject to binding corporate rules.
The transfer is based on a derogation from restrictions on transferring personal data outside of the UK or EEA (such as where you give your consent, the transfer is necessary for the performance of the contract with you, or the transfer is necessary for the establishment, exercise or defence of legal claims).
Under the General Data Protection Regulation, you have several important rights available to you. In summary, those include rights to:
Be informed about how your personal information is being used (hopefully, this privacy notice explains it all)
Access the personal information we hold about you.
Request that we transfer elements of your data to another service provider.
Request us to correct any mistakes in the information which we hold.
Request the erasure of personal information concerning you in certain situations
Receive the personal information concerning you which you have provided to us, in a structured format or to ask us to transfer that information to another service provider
Stop any direct marketing.
Object to processing of your data
You can ask us to restrict or suspend the processing of your data under certain circumstances, for example, if you want us to restrict processing while the accuracy of personal data is being established.
Right not to be subjected to automated decision-making that significantly affects you. However, we will only use automated decision making in limited circumstances
Right to withdraw your consent, where the processing of your data is based on consent, you can remove it at any time
For further information on each of these rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation.
If you would like to exercise any of these rights, please:
Email, call or write to us at Privacy, 53 Carriage Groove, Bootle, Liverpool, United Kingdom, L20 3JF or email privacy@uufey.com, phone
+44 (0) 1519331758
Let us have enough information to identify you;
Let us know the information to which your request relates
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made many requests. In this case, we will notify you and keep you updated.
We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
If you want, detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses, and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.