These terms and conditions set out the basis on which you can visit our website, order and buy goods through our online delivery service. This website is owned and operated by UUFEY LTD (“”Uufey””, “”Uufey Shoes “”,”“we””, “”us””). Registered office: 46 Carriage Groove, Bootle, Liverpool, United Kingdom, L20 3JF. Registered number: 10372749 in England and Wales.

Please read through these terms and conditions carefully before using this website, and also read our Privacy Policy regarding your personal information.

We aim to process all enquiries and requests as quickly as possible, but we reserve the right to restrict, refuse or cancel orders, as well as refuse access to the website and terminate accounts at our discretion.

The agreement between us shall be governed by and interpreted in accordance with English law and the jurisdiction of English courts.

These terms and conditions, together with our privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any person on our behalf should be understood as a variation of these terms and conditions.

We reserve the right to vary these terms and conditions at any time, but in respect of any ordered goods, the terms and conditions which apply shall be those which you accepted when placing your order.

All rights, including copyright, in the text, graphics and layout of this website and in all software and software compilations are owned by, or licensed to, Uufey.

You are not permitted, without our prior written consent, to copy, transmit, reproduce, publish, display, distribute, store, modify or adapt this website, its contents or underlying software, except for personal non-commercial use.

We have made every effort to ensure that the products are fairly described, that the product information is correct and that the colours of our products are displayed as accurately as possible. However, as the actual colours you see will vary with the quality of your monitor, we cannot guarantee that your display will accurately reflect the colour of the product requested on delivery.

If on receiving ordered goods, you have any cause for dissatisfaction you may return them via our Returns procedure.

We may establish general practices and limits concerning the use of the website and the services we provide, including limits to the size and number of any messages that have been sent, or the duration that any messages may be stored on our website. We are entitled to delete any material from our website at any time, and we will not be liable for deleting or not storing any material that you may transmit to us.

We make every effort to ensure that this website is free from defects or viruses. It is your responsibility to ensure that you use the correct equipment when using the website and to protect from anything that may damage it.

We take no responsibility for the content or operation of third-party websites that you may access following links from this website. We strongly advise that you read the privacy policy and terms and conditions relating to any third-party websites that you visit.

We do not hold any responsibility for any site, or its content, that has chosen to link to us.

If you use the site, you are responsible for maintaining the confidentiality of your account and password, and also for ensuring that unauthorised access to your account is prohibited. You should take all necessary steps to ensure that your information is kept confidential to you and we would therefore recommend that you use a password unique to us. If you have reason to believe that this may have been compromised, please Contact Us immediately.

If you have any questions or comments about the Uufey website or want to ask us anything about our terms and conditions, please Contact Us.

Uufey has taken every care in the preparation of the content of this website, in particular, we try to ensure that all the prices shown on the website are accurate. Where a product’s correct price is lower than that paid, we will refund the difference to you, and dispatch your order in the usual way. Where the correct price is higher you will have the option of proceeding with the order at the correct price or cancelling the order. Where a reduced price is shown on sale, the item(s) have been on sale at a higher price for 28 days or more.

Pricing and availability information is subject to change without notice.

All prices are quoted in UK pounds sterling. All prices are inclusive of sales tax where appropriate but do not include delivery charges

Prices of goods displayed in and ordered through the website may differ from prices in store.

After you have placed an order with us, we will send an email acknowledgement of your order to your designated email address. This email is a confirmation and receipt of your order.

If after we have confirmed your order, we discover any unforeseen reason as to why we cannot complete it, we will cancel your order, in full or in part, and advise you by email, text or phone call, and refund when necessary.

Our receipt of your offer to purchase our goods is subject to their availability. Our acknowledgement of order acceptance via the web or email is not a guarantee of delivery. If we are unable to deliver the goods which you have offered to purchase, we will tell you as quickly as possible, and a full refund will be issued. Please note that dispatch estimates are not guaranteed and that dispatch times should not be relied upon as such. However, we make every effort to deliver as when expected.

Payment can be made using the following major credit and debit cards: Visa, Mastercard, Maestro, and Electron. Payments can also be made via PayPal.

All deliveries are subject to stock availability and authorisation of your payment.

We can deliver your order to an address of your choice. We do not deliver to Eire or BFPO addresses (Please Use the new BFPO format).

Delivery Type                                   Price                                               Delivery Time

Standard delivery                            £3.99                                             3-4 days

Next day delivery                            £5.99                                             Next day

Nominated Day Delivery               £5.99                                             Nominated day

Evening Delivery                            £8.99                                             Evening

International Shipping

Nigeria                                             Price                                           Delivery Time

Standard Delivery                          £20.00                                        Up to 10 days

If you have any cause for dissatisfaction with your goods you may return them.

Items must be in their original condition, unworn and returned within 28 days of receiving them. You should follow the procedure below.

You can return any items to us within 28 days of receipt; however, you must pay the return cost.

Under the Consumer Contracts regulations 2013, you have the right to cancel your agreement with Uufey within 14 calendar days. This period begins the day after you receive the goods. Please contact us as soon as possible to notify us of your cancellation request. If your order has already been dispatched, then you will need to either refuse delivery or return the goods. Find further details in our Returns Policy. Refunds will be processed within 14 days of receipt of the product. Goods must be returned before a refund is processed, and the product must be returned in its original condition.

Orders can only be cancelled before processing/dispatch has begun.

Once your order has been cancelled, any sum debited from your payment card by us will be re-credited to your account as soon as possible. If cancelled orders are erroneously delivered to you, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.

We reserve the right to cancel the order if: –

We have insufficient stock to fulfill your order.

We are unable to obtain payment.

We do not deliver to your area.

A product fault or an error in the product description has been identified. 

If you have a complaint about any goods you purchased from us, please Contact Us, and our Customer Care team can help you.

Updated September 2020

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